Effective Date: August 25, 2026

Last Updated: August 25, 2026

Mechanicsburg Chiropractic Center ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when visiting our website, contacting our office, requesting an appointment, or otherwise interacting with us.

This Privacy Policy explains what information we may collect through our website, how we use and protect that information, and the choices available to you.

This Privacy Policy applies to information collected through this website. Certain health information collected in connection with providing healthcare services may also be governed by the Health Insurance Portability and Accountability Act ("HIPAA") and our Notice of Privacy Practices.

Information We Collect

Depending on how you interact with our website, we may collect information including:

Name

Email address

Telephone number

Mailing address

Appointment request information

Information you submit through contact forms

Information related to your interest in our chiropractic or healthcare services

Insurance or payment-related information when applicable

Communications you send to our office

Other information you voluntarily provide

If you provide information regarding your symptoms, medical history, condition, treatment, appointment, or other healthcare needs, that information may constitute health information and, where applicable, Protected Health Information ("PHI").

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

IP address

Browser type

Device type

Operating system

Pages viewed

Referring website

Date and time of visits

General geographic information

Interactions with our website

We may collect this information through cookies and similar technologies.

How We Use Your Information

We may use information collected through our website to:

Respond to questions and inquiries

Schedule or manage appointments

Communicate with prospective and existing patients

Provide information about our services

Provide patient support and customer service

Send appointment reminders or other service-related communications

Improve our website, services, and patient experience

Maintain business and administrative records

Measure website usage and performance

Protect against fraud, misuse, security threats, or illegal activity

Comply with applicable legal and regulatory requirements

Send marketing or promotional communications where permitted by law and consistent with your communication preferences

Health Information and HIPAA

Information you provide in connection with receiving healthcare services may be protected by HIPAA or other applicable healthcare privacy laws.

When information constitutes Protected Health Information under HIPAA, we use and disclose that information in accordance with applicable law and our

Notice of Privacy Practices.

Our HIPAA Notice of Privacy Practices provides additional information regarding:

How we may use and disclose your health information

Your rights regarding your health information

Our legal responsibilities concerning your health information

How you may contact us regarding privacy concerns

This website Privacy Policy does not replace or modify our Notice of Privacy Practices.

Appointment and Contact Forms

Our website may allow you to request an appointment, ask a question, or provide other information to our office.

Please understand that standard website forms and email communications may not always provide the same level of security as a designated patient portal or other secure healthcare communication platform.

Please do not submit highly sensitive medical information through a general website contact form unless the form is specifically identified as a secure method for communicating health information.

Cookies and Website Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to operate the website, understand how visitors use it, improve website performance, and measure the effectiveness of our marketing.

Cookies are small files stored on your device that allow websites to recognize your browser and remember certain information.

Depending on how our website is configured, these technologies may be provided by third-party service providers.

We take reasonable steps to ensure that website technologies are configured and used in accordance with applicable privacy and healthcare laws. We do not knowingly disclose Protected Health Information to advertising or analytics providers in a manner prohibited by HIPAA or other applicable law.

You may be able to restrict or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the website.

How We Share Information

We may share personal information with companies that provide services on our behalf, including providers that assist with:

Website hosting

Website maintenance

Appointment scheduling

Patient communications

Email services

Text messaging services

Customer relationship management

Analytics

Payment processing

Information technology

Security

Professional and administrative services

These providers are permitted to use information only as appropriate to perform services on our behalf or as otherwise permitted by applicable law.

Where required by HIPAA, vendors that create, receive, maintain, or transmit Protected Health Information on our behalf are required to enter into appropriate Business Associate Agreements.

We may also disclose information when required by law, court order, governmental request, or when reasonably necessary to protect our rights, patients, employees, or others.

We do not sell your personal information.

Text Messages and Mobile Information

If you provide your mobile telephone number and consent to receive text messages from us, we may use your number to send communications such as appointment reminders, scheduling information, service-related messages, follow-up communications, and, where you have specifically consented, promotional messages.

Message frequency may vary. Message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP. You may reply HELP for additional assistance or contact our office directly.

Consent to receive marketing text messages is not a condition of receiving healthcare services.

We do not share, sell, rent, or provide your mobile telephone number, SMS opt-in information, or messaging consent information to third parties or affiliates for their own marketing or promotional purposes.

Information may be shared with service providers that assist us in delivering text messages or supporting our communications, solely as necessary to provide those services.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Email Communications

If you provide your email address, we may use it to respond to inquiries, provide information related to your appointments or services, or send other communications you have requested.

Where permitted by law, we may also send information about our services, educational materials, promotions, or other information that may be relevant to you.

You may unsubscribe from marketing emails using the unsubscribe instructions provided in those messages.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure.

However, no website, electronic transmission, or information storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal and regulatory obligations, resolve disputes, maintain appropriate business and healthcare records, and enforce our agreements.

Medical records and Protected Health Information may be retained for periods required by federal and state healthcare laws.

Links to Other Websites

Our website may contain links to websites operated by third parties.

Once you leave our website, we are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any third-party website you visit.

Your Privacy Choices and Rights

Depending on where you live and applicable law, you may have rights regarding certain personal information we maintain about you.

These rights may include the ability to request:

Access to certain personal information

Correction of inaccurate information

Deletion of certain information

Information about how your personal information is used or disclosed

Restriction of certain uses of your information

Withdrawal of certain previously provided consents

Rights relating specifically to Protected Health Information are described in our Notice of Privacy Practices and are subject to HIPAA and other applicable healthcare privacy laws.

To submit a privacy request, contact us using the information provided below.

Children's Privacy

Our website is not intended to collect personal information directly from children under the age of 13 without the involvement of a parent or legal guardian.

Parents or legal guardians may provide information about a minor when seeking healthcare services on the minor's behalf.

Healthcare information concerning minors will be handled in accordance with applicable federal and state laws.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, technology, or legal requirements.

When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or information we maintain about you, please contact:

Email: [email protected]

Phone: 717-691-3577

Address: 1010 Wesley Dr #113, Mechanicsburg, PA 17055

For questions specifically concerning your medical records or Protected Health Information, please refer to our Notice of Privacy Practices or contact our office.